1. Information We Collect
When you interact with the CELIA Super-App, we collect different layers of information to guarantee a smooth multi-service experience:
- Account Profile Data: Full name, email address, phone number, and official credentials when setting up an authenticated account.
- Transaction Details: Payment parameters, item listings, and bargaining logs executed within the Marketplace or Celia Store.
- User-Generated Content: Short videos, text reviews, and skills presented across Celia+ (Entertainment).
2. How We Use Information
We process your data strictly to operate, optimize, and maintain the ecosystem's secure pipeline:
Specifically, your information serves to process financial settlement vectors through Celia Pay, dispatch collaborative logistics notifications, and deliver customized recommendations on the neighborhood Service Space.
4. Location & Geolocation Data
Because CELIA links real-world communities, background geolocation access is mandatory to display accurate service matrices and matching travel grids.
You can adjust, revoke, or restrict location detection parameters at any time via your device operating system permissions, though certain logistics matching features may degrade as a consequence.
5. Data Security & Storage
Your records are completely encrypted at-rest and in-transit utilizing modern protocol architectures. We implement strict isolation frameworks across our databases to block structural vulnerabilities and malicious vector access.
6. Your Privacy Rights
No matter your geographical jurisdiction, CELIA grants you the following comprehensive user controls:
- The right to request a digital breakdown of your stored data packets.
- The right to edit or update out-of-date credentials.
- The right to trigger total account deletion and complete erasure of personal records ("Right to be Forgotten").